“I would award ten out of ten for professionalism and commitment to each and every member of the team.”

Diane Sinclair

Procurement Manager

“The services they deliver – and the excellent level of service they give – provide value way in excess of their fees.”

Adrian Goodchild

Deputy Director of Finance

“They have helped transform the procurement and management of our maintenance contracts, reducing cost and at the same time giving us a level of control and compliance we didn’t think possible.”

Sharon Cousins

Operational Procurement and Systems Manager

“The service has been a clear success. They have delivered savings, compliance and control in a most challenging category. We had hoped for a more robust programme for renewing our maintenance contracts. What they have delivered is nothing short of the World Class Procurement standard.”

Rob Webb

Head of Procurement

“They recently managed the resale of one of our assets. They researched the market, obtained quotes from a range of suppliers and provided us a complete auditable breakdown of the options with a clear recommendation. Once we’d accepted their recommendation, they supported us to ensure the entire process was complete within the very short timescales. Thanks again.”

Julian Soden

Portfolio Manager

“This is a great service. It gives us instant visibility of which suppliers are compliant, as well as the hard documentary evidence of service visits. Where suppliers are not compliant, Lifecycle chases them down and, if necessary, obtains a rebate where services have not been performed.”

Simon Tighe

Deputy Director of Estates and Facilities

“We have worked with Lifecycle for five years and I continue to see value and expertise delivered time and again. The staff are very knowledgeable, helpful and reliable and I would recommend them if you are looking for savings as well as great governance.”

Mark Graham

Estates Governance & Compliance Manager

“They are not the kind of nameless, faceless consultants who make surface level recommendations and then leave before the real work begins. They know their stuff and can make intelligent conceptual leaps – they have more than the obvious in their repertoire. If there are savings to be had and you engage properly as a client, they will tough it out with you and deliver them.”

Alison Masterman

Environment and Infrastructure General Manager

“Increasingly, when the quick wins have been delivered a more robust approach is required. They brought resource, knowledge, skills and control to a difficult area of spend. They offered confidence to the clinicians, supporting them and us through the nerve wracking process of testing the markets, in areas that often remain with the OEM unchallenged. Working with them ensures whole life costs are considered and the net benefit to the Trust reached over £1M.”

Penny Hilton

Head of Procurement

“They came to us with a project that had the potential to deliver considerable savings. They worked with all the relevant stakeholders to deliver within the required timescales. The result – a 23% reduction in our annual spend in this category. They provided a range of reporting to support the achievement against CIP target.”

Charlotte Hopgood

Portfolio Manager

“Savings add up to £400,000 in the last three years. That is money we could not have released. We don’t have the specialist knowledge. For example, they have lift contracts across lots of other trusts and therefore have an ability to talk to big lift suppliers about whether they are going to come into a tender.”

Nigel Myhill

Director of Facilities and Information

“From the outset they have driven this project and engaged with stakeholders across the Trust to help drive it to a successful conclusion. They have been truly excellent throughout – we have a result that, at the outset, I would not have though possible. Not only are we now positioned to deliver far better patient care, we have done this by reducing rather than increasing costs.”

Amanda Pye

Chief Nurse

“We would not have got anywhere near the value they are achieving. We have saved enormous amounts of money. Four or five years ago we would have been hard pressed to know how much we were spending on maintenance contracts. Now we can look up online absolutely everything that is under contract – what the status of the contract is, when it is going to renewed and what it costs. It is indispensable.”

Steve Williams

Head of Procurement

“I was very pleased with their management of my contract renewal. They undertook a thorough analysis of our ad hoc spend on the existing PM only contract and then researched the market to demonstrate that by changing to a more inclusive contract we would not only reduce our spend but would reduce the risk of unexpected costs. It has resulted in a substantial saving.”

Nick Hann

Estates Officer

“OPTIMiSe has allowed us not only to see and maintain our compliance levels for our contracted services, but also enables Finance and Procurement to confirm completed works so that no invoices are paid without the visits being carried out. It also identifies which suppliers had missed or were late for visits to monitor contractor performance, and highlight where we could claim money back.”

Kev Pearson

Assistant Director Environment & Infrastructure (Operations and Assurance)

We’d love to hear from you.

Let us know how we can help and we’ll be in touch.
Or call Jonathan Elsmore-Wickens, our Managing Director, on 07979 495986.